![]() ![]() We cannot accept returns on monogrammed, personalized, special-order items, custom upholstery, items shipped direct from the vendor or on items damaged through normal wear and tear. Please note that returned items must be in new condition. ![]() Returns with original receipt will be refunded in the original form of payment, cash and check refunds over $100 will be issued as a company check (may take 14 business days from time of request). Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount indicated on the gift receipt. An original receipt or gift receipt is required for all returns and exchanges. Within 30 days, you may return most items for a refund of the merchandise value. ![]() Upon receipt, please inspect your purchase and notify us of any damage we will arrange for a prompt replacement. Attention to design, materials, safety and construction are our priority. Return PolicyĪt Williams Sonoma, we take great pride in the quality and craftsmanship of our products. ![]() The exact shipping charges, are based on your shipping location and will be applied during checkout.Īll items not shipped via unlimited flat-rate delivery fee will incur a shipping surcharge, but no additional delivery fees View Shipping Options and Charges. With Unlimited Flat Rate Furniture & Freight Delivery, an unlimited number of eligible furniture and select non-furniture items in your order can be delivered for a single flat rate. Doorstep Delivery is only available if all items in the cart are eligible for doorstep. With Doorstep delivery you are responsible for bringing the item into your home, assembling and disposal of packaging. We will bring your order to any room in your home, unpack, assemble, then remove packaging materials.ĭoorstep delivery service is available for select items at a lower rate and does not require a delivery appointment. White Glove delivery service we will call you in advance to schedule a delivery time. These items will be denoted as either eligible for white glove or doorstep delivery. Avoid harsh cleaners and abrasives as they may damage the finish.įor select items we offer a choice of delivery service options for one flat rate.Clean with a soft dry or damp cloth dry thoroughly.For Italian marble surfaces, we recommend resealing annually or as needed.To clean, wipe the surface with soft cloth dampened in warm water and a few drops of mild dish soap rinse and dry thoroughly with another clean cloth.Regularly dust with a clean, soft, lint-free cloth to remove loose surface particles that can scratch the surface.Avoid using any chemical-based surface cleaners, abrasive cleaning products, dusting sprays and furniture polish, as they may damage the surface.Use protective mats and runners under hard and abrasive objects that may scratch the surface.Place trays, protective mats, coasters and trivets under glasses, dishes and hot items to prevent ring marks and to protect marble.Blot any spills and moisture immediately with a dry cloth, then rinse and wipe dry with another clean, damp cloth. Protect from liquids high in acids, such as wine, coffee, fruit juice and tomato sauce, which can result in stains.Marble surfaces are naturally porous and care must be taken to prevent stains, scratches and chips.You should expect handmade quality, craftsmanship and detailing. We must emphasize that our products are carefully crafted by human beings rather than mass produced and manufactured by factory machines. We have a number of local craftsmen working at our shop in Boulder, Colorado. We are a specialty woodworking company producing his original designs in furniture, cabinetry, doors, and other architectural and interior design elements. Each product is one of a kind.ĭancing Grains Woodworks came to life in 2008 with founder and owner Austin Aaron, channeling ideas and creative energy towards a larger vision of providing people with unique and timeless custom wood products, built with intention and care. We must emphasize that the use of live-edge wood ensures a completely custom product that cannot be exactly replicated. We do not work with imported, tropical or endangered trees. We strictly work with North American Hardwood, nearly 90% of our live-edge slabs are reclaimed or sustainably sourced within our community. We have a number of different suppliers for our materials. ![]()
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